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Customer Service & Order Tracking

TheChinaInventory's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at cs@thechinainventory.com anytime.

Track your Order

If you are a registered user, you may also track all your purchase history under My History upon login.

To obtain the status of an order, enter the confirmation number and click Go!.

Confirmation Number:
E-mail address:

Note: The E-mail address you enter must match the E-mail address you provided when the order was created.

Returns

For returns, please send to the following address with invoice:

The China Inventory Limited
Room 1904, Kwai Hung Holdings Center
89 King's Road
Hong Kong

Customer Service Ticket

You can also create new customer service ticket and check updates through our Customer Service Desk.

[Create New Ticket]

To view ticket status

e-Gift Cards

Check your e-Gift Card balance.